Action Center

How do I activate my account?

Parents/guardians may go to https://www.parentsquare.com/signin and, on the right side of the screen in the “Sign Up/Create Password” area, enter the email address or cell phone number they have on file with their child’s school.

District employees may activate their account by going to https://www.parentsquare.com/signin, then logging in with their CPS email and creating a unique password.

I am a parent/guardian and I have not received an invitation to activate my ParentSquare account. What should I do? 

Please contact the main office of your child’s school to be sure we have the correct contact information on file for you.

I’m having issues setting my password. What should I do?

ParentSquare features a built-in “Password Monitor.” When setting up your account, make sure to pick a unique password not used for any other email, banking or social media accounts.

How do I get the ParentSquare app set up on my phone? 

The ParentSquare app is available for Apple and Android devices. After you download the app, you will log-in to ParentSquare using the email address or cell phone that the district has on file for you.

How can I customize my ParentSquare message preferences?

1. When you are logged in to ParentSquare, in the top right-hand corner of the page click on your name and then “My Account.”
2. On the right side of the page, in the area that says “Notification Settings” click “Customize Your Settings”
3. This will bring you to a page that will allow you to turn your settings for email, app notifications and text messages (if enabled) to either: off, instant or digest, as defined below.

• Off: You will never receive this message type. (Example, you turn off text messages because you get app notifications.)
• Instant: You receive all messages as soon as they are sent.
• Digest: You receive all messages in a single notice at 6 p.m. each evening.

(Note: You will not miss an urgent/emergency message if you select this because those types of messages are set to override the digest setting.)

If I choose to receive “Digest” messages, will I miss an urgent message, including a snow day alert? 

No, you will not miss an urgent message if you select the Digest option. The district will override the digest setting in truly urgent or emergency situations or when the information is time sensitive, such as a Snow Day.

Have other questions or concerns as you’re getting your account set up? Email Jennie Oemig, the district’s communications and media director, at oemigj@chelsmford.k12.ma.us.